Knee Arthroscopy for Meniscal Tears, Cartilage Restoration, Traumatic Injuries, ACL Reconstructions
Shoulder Arthroscopy for Rotator Cuff Tears, Dislocations, Total Shoulder Replacements, Reverse Total Shoulder Replacements, Traumatic Injuries
910 West Williams Street
Apex, NC 27502
Location Phone: 919-363-1957
Location Fax: 919-363-1952
120 William Penn Plaza
Durham, NC 27704
Location Phone: 919-220-5255
Additional Phone: 800-359-3053
Location Fax: 919-220-6379
3100 Duraleigh Road Raleigh, NC 27612
Orthopaedics, Rheumatology, Rehab Medicine Office Visits, Physical/Occupational Therapy
Urgent Care, ESI Injections, MRI, Bariatric Specialists of North Carolina
Raleigh, NC 27612
Location Phone: 919-788-8797
Additional Phone: 919-866-4242
Location Fax: 919-788-8798
Triangle Orthopaedics Surgery Center, LLC
7921 ACC Blvd
Raleigh, NC 27617
2015 Patient's Choice 5th Anniversary Award
2011-2015 Patient's Choice Award
2015 Compassionate Doctor Five Year Honoree
2015 Compassionate Doctor Award
2011-2014 Compassionate Doctor Recognition
2014-2015 On-Time Doctor Award
2014 Top 10 Doctor, North Carolina
2014 Top 10 Doctor, City of Raleigh
2014 Top 10 Doctor, Greater Raleigh Metro Area
2012 Patients' Choice Award
2012 Compassionate Doctor Award
2012 Top Ten Doctors Award
2011 Patients' Choice Award
2011 Compassionate Doctor Award
Dr. Joseph Wilson received his undergraduate degree from the University of Virginia, and his medical degree from the University of Maryland School of Medicine. As a Flight Surgeon in the United States Navy, and as a key member of an F-18 Fighter Attack Squadron, he served aboard the aircraft carrier, the USS Constellation.
Upon completion of his Orthopaedic training at Duke Medical Center in Durham, NC, Dr. Wilson spent an additional 18 months of subspecialty training in Sports Medicine and Shoulder surgery. He completed a Sports Medicine Fellowship at Rush University Medical Center in Chicago, where he was also a assistant team physician for DePaul University and its Division I Men’s and Women’s basketball teams. While in Chicago, he also served as an assistant team physician for both the Chicago White Sox and the Chicago Bulls.
In 2009, Dr. Wilson was selected and received the Alps Surgery Institute International Shoulder Fellowship in Annecy, France. Among the 44 Fellows in the history of the Institute, he is one of just three Americans to have been selected.
Dr. Laurent Lafosse, founder of the Alps Surgery Institute, and considered by many to be one of the premier arthroscopic shoulder surgeons in the world, was his teacher and mentor in the education of shoulder surgical procedures.
Dr. Wilson has been in practice since 2001, and he not only has a unique range of knowledge in General Orthopaedics, he has a true passion for what he does for his patients. His specialized knowledge in advanced arthroscopic techniques of both the shoulder and knee allow him to assess the best possible surgical procedure for each injury.
His military service as a Naval medical officer and his experiences as a professional sports team physician give Dr. Wilson a rare background for performing shoulder and knee arthroscopy and reconstruction.
His specialized training in Europe has allowed Dr. Wilson to gain specific skills and expertise in various arthroscopic and open shoulder procedures and treatments that are not commonly utilized here in the United States.
As former Academic All-American and Team Captain of both the University of Virginia and the Gold Medal winning USA World Lacrosse Team, Dr. Wilson understands the demands and desires of today’s active population, and promises to continue his focus of compassion and care for patients of all ages. His rare blend of experience gives his patients the best chance for a satisfactory recovery, not only because of his background but because of his passion.
Undergraduate: University of Virginia
Medical School: University of Maryland School of Medicine
Duke University Medical Center
Sports Medicine Fellowship; University of Rush Medical Center, Chicago, IL
ALPS Surgery Institute International Shoulder Fellowship; Annecy, France
American Orthopaedic Society for Sports Medicine
Annecy International Shoulder Society
Arthroscopy Association of North America
American Academy of Orthopaedic Surgeons
North Carolina Med
Dr. Wilson and Megan are a wonderful team that provide amazing care. I am so impressed with everything done at TOA, as it seems every decision is about making it better for the patient/family. I also appreciate Dr. Wilson's communication skills... Thank you for caring and providing such amazing care!
Above and Beyond Expectations
I am doing beyond my expectations and that is as good as it gets. Thank you for your professional service and sincere attitude to help.
Dr. Wilson is the best! He always takes his time and makes me feel that my case is important to him.
Dr. Wilson did a wonderful job of presenting my options so that I could make a good choice for myself.
Pleased and Pain Free
I am so pleased I went to see Dr. Wilson. I avoided surgery and I am currently pain free."
My "forever" Orthopaedic Surgeon
I found my "forever" Orthopaedic surgeon in Dr. Wilson. Thank you for explaining my condition in "laymans terms" - it shows that you care that we fully understand before leaving your office. Two days later, I wore my elbow brace and went bowling with my sons and still beat them hands down!!
Warm and Compassionate
I truly am grateful that Dr. Wilson has been treating me. He is a great doctor and a warm, compassionate person. I feel at ease and confident when I see him fro my medical visit. He seems very committed and is very knowledgeable. I would recommend him to anyone having the medical issues I have had.
First class doctor
Dr. Wilson and his staff were great throughout my entire experience. From my initial visit to my last post-op visit, Dr. Wilson treated me as if I were a lifelong friend rather than just another patient. He took the time to answer every question that I had and ensured that I understood his response. It is very obvious that Dr. Wilson cares about his patients. I would recommend Dr. Wilson and TOA to anyone that is in need of an Orthopaedic Specialist. First class all around!!!!
Dr. Wilson is the best
Dr. Wilson is hands down the best doctor I've ever had. He takes the time and explains everything to you in detail. He has great bedside manner and puts you to ease about everything. He even gave me his personal cell in case I needed anything. You just don't find that kind of doctor anymore. Dr. Wilson preformed my knee surgery and found the torn cartilage the MRI missed. Thanks Dr. Wilson you are the best.
Just awesome, nothing else to really say!
Dr. Wilson is a great doctor. He and all of his staff did a wonderful job from surgery to therapy; I will highly recommend them to anyone needing this type of surgery.
In November 2012, I tore my medial meniscus while teaching Elementary Physical Education. Dr. Wilson did my surgery and the result was awesome! He is a great surgeon and a very nice guy too. I would not hesitate to recommend him to friends and family.
I had a similar surgery on my right shoulder (different provider; less invasive) and the difference is a polarizing opposite compared to my previous experience. I am 100% satisfied with every aspect of my pre-op to post-op care. I give Dr. Wilson and his staff all the credit for making my recovery as minimal as possible; I was actually discharged from physical therapy in just over half of my expected visits due to my post-op progression. I would recommend Dr. Wilson to anyone without reservation.
Dr. Wilson is great! He explains your diagnosis and treatment plan without rushing. He caring attitude went above and beyond my expectations. I have recommended him to all my friends and family.
Dr. Wilson is one of the finest doctors I have ever been a patient of. His gentle, patient bedside manner and compassionate care made the experience wonderful. He correctly diagnosed my problem, then laid out a plan of care same day. I appreciate him and all his staff. They are wonderful!
I am totally impressed with the professional way I was treated and my surgery was made easier. I totally approve of the Specialty Hospital. They were very professional. I would be glad to recommend both Dr. Wilson and the hospital.
Dr. Wilson performed two surgeries to repair a torn bicep. I had minimal pain from either surgery. His caring nature is calming and supportive. I was able to reach Dr. Wilson anytime I had questions. He worked closely with the team at Triangle PT as I rehabbed with them for nine months! It was a long process but what a wonderful group of people to see every week! I would recommend Dr. Wilson to anyone!
My surgery and recovery went very well. I felt a genuine concern for my welfare at all times.
He is one of the best doctors i have ever met and I will be willing to recommend him to anybody...
I was impressed by the whole process. I broke my shoulder in four places. I continue to improve after 8 months. Thanks!
Thank you for this opportunity to comment. Dr. Wilson and his staff (and the physical therapy folks) are the "nicest and most professional" medical group I've had the opportunity of working with to fix my big problems. Thank you so much for all the help. I'd definitely recommend you all to any in need.
Very professional and very personable
I first saw Dr. Wilson two years ago after I had dislocated my shoulder, he told me it wasn't too big of a deal and that if it gave me trouble to come and see him and he gave me his contact information to be able to reach him at any time. Dr. Wilson is very courteous and generally seems to care about his patients. He guided me through the recovery process after I had surgery on my shoulder and went through physical therapy with check ups about every 6 weeks. The surgery went well and the recovery time was shorter than expected. Honestly the best doctor I've ever had.
My shoulder healed better than expected
I met Dr. Wilson after an accident at work. At that time I thought I never would again be able to use my left arm. Dr. Wilson operated and little by little my shoulder healed and the humorous bone healed well supported by all the metal and nuts and bolts that Dr. Wilson inserted. Today, 6 month post op, my arm is as good as prior to the accident, the scar healed beautifully; there are not enough words to express my trust, gratitude and belief in Dr. Wilson; I definitely recommend him!. With 4 grandchildren I will certainly keep his information! Thank you Dr. Wilson!
Won my trust completely
Dr. Wilson is a great orthopedic Doctor. He has a wonderful personality and is caring of his patients. He makes you feel good about him knowing what he is doing. I personally would recommend to anyone, for someone like me who has trust issues he has won my trust completely. Thanks Dr. Wilson for everything.
Very informative, pleasant and personable
I love Dr. Wilson!!!!! I never felt rushed. All my questions were answered and information I did not even know I needed was given. He is so pleasant and personable. I would not hesitate to refer someone or use Dr. Wilson in the future.
Will return for future needs
Dr. Wilson repaired my right shoulder during the process he was very informative. Dr. Wilson was very professional and knowledgeable of my condition. If I ever had any problem this is first place I'm coming.
Takes time with patients
From the first time I went to Dr. Wilson, I have felt warmth, compassion and a deep sense of patient commitment. He diagnosed my torn rotator cuffs (2) very quickly and surgery was performed at NC Specialty Hospital. I can't say enough about the care I've received at the hospital and TOA. Dr. Wilson took time to talk to me before and after surgery so that all my questions were answered and fears erased. He's not only a fantastic surgeon, but a very caring and compassionate person. I would recommend him highly to anyone!
I have used TOA several times for exercise related injuries each time the diagnoses was fast and I was back to rigorous exercise sooner than I thought possible. It's also "one stop" for PT, X-rays, MRI, surgery and hospital stay if required. I highly recommend TOA to my friends at fitness centers and in my work place. Dr. Wilson calls me himself if I have questions and his staff is outstanding! Thank you!
Ecstatic with outcome
I came to Dr. Wilson after another highly recommended doctor said surgery to repair my shoulder would do more harm than good. Dr. Wilson patiently explained (and illustrated) how he would repair my chronically dislocating shoulder and return most of my range of motion. I am ecstatic with outcome and recommend him to anyone. He is not just a great surgeon but a really nice person.
My entire experience with Dr. Wilson and the Triangle Orthopaedic staff can only be described as PERFECTION! From the evening that I walked into the Urgent Care Facility with an injured knee the staff took excellent care of me and didn't stop all the way through office visits, X-Rays, an MRI, knee surgery, recovery, physical therapy and follow-up visits. Everyone treated me with the highest level of respect and courtesy. I wish I could personally thank EVERY one of the people who gave such excellent care! Triangle Orthopaedic is a first class organization and I will HIGHLY recommend them to anyone who is in need of orthopaedic care. Thanks to all of you!
All my questions and concerns were answered
Doc Wilson has been and continues to be a hands on professional that takes all the cares of his patients first. I had knee surgery several months ago and he and his staff were very prompt in their follow-up actions. During my follow-up visits he answered all the questions I would ask and explained in detail symptoms I was experiencing. I felt very comfortable before and after surgery knowing Dr. Wilson was at the helm. A true professional and very knowledgeable in his profession!
I have had two shoulder surgeries (different shoulders). I have no wish to have any more, but if I did I would not consider going to any doctor other than Dr. Wilson. He is by far the best doctor that I have ever been associated with - in caring, professionalism, and quality of his work. His staff also deserve kudos - they are excellent too. I would have no hesitation in VERY HIGHLY RECOMMENDING him.
I had surgery on my knee the service and care was excellent by Dr. Wilson and staff. This is first time that any doctor has given me their personal number for any questions or emergencies that I had.
Would recommend to anyone
Thank you for performing my shoulder surgery. It has been a great relief and now I have no more pain and have full used of my left shoulder. The detail you gave me on what to expect was a relief and you answer every question I had in mind. You and your staff were professional. Dr. Wilson you have a great staff and I would recommend you to anyone.
Very available and willing to help
Dr. Wilson is fantastic. He has performed two shoulder surgeries on my son (different shoulders) with great results. He takes the time to answer EVERY question we had and some of them twice. haha! We once had a question during recovery of one surgery, called his number he gave us, he answered right away - WHILE HE WAS ON VACATION WITH HIS FAMILY! He explained in detail what the problem was and what our options were. Post surgery HE personally called and followed up. Yeah, I recommend him, in fact I already did to a friend.
Thanks for doing such a great job on my knee! Your personality and professionalism were much appreciated! I have never had a doc give me his personal phone number just in case I needed it. I will be sure to recommend you to any of my friends who have knee issues!
Professional and concerned
As usual the drs. at triangle have out did there self one of the most caring concerned drs i've ever met thank you Dr Wilson for the way you handled my injury from start to finish. He even gave me his personal phone number in case i had any concerns or problems.
Dr. Wilson was very nice. Made me feel very positive about my recovery from my injury.
Very attentive and personable
I was extremely satisfied with Dr. Wilson and with his professionalism. He was very attentive and listened. He didn't waste any time ordering x-ray and later MRI. His sense of humor and patient friendly personality made the injection much less painful. Return appointment was also positive. He took time to go over results and explain and made sure I understood. He is a true gem and I hope he stays in the area a long time. I will be recommending him as the best!
I feel better than new!
Doctor Wilson is one of the best medical doctors on this earth. He performed rotator cuff repair on my shoulder and I feel better than new. He always treated me with respect and consideration as a patient, hard to find these days, and his knowledge is unmatched. Polite, caring and always with a smile. Thanks Doctor Wilson for giving me my shoulder back.
Dr. Wilson is an excellent MD. He was very kind and caring. The first time I have ever had a doctor to give me their cell number so I could reach him if needed. As a nurse, he treated me with respect and was willing to listen to my thoughts. If ever I needed more orthopedic concerns, I would immediately call on him for help.
I would like to personally thank Dr. Wilson for taking care of my arm. I'm on to a great recovery!
No pain issues after surgery!
In the past I had shoulder surgery from wounds received in Vietnam and had a very bad experience. I told Dr. Wilson of that issue and concern of the pain that I had to undergo. Dr. Wilson told me not to worry that he would not let me go through that pain again. Dr. Wilson was right I had NO pain issues at all. And to make sure I had no pain Dr. Wilson called me to make sure I was doing OK. I have never had any other surgeon call be for any reason at all. Thanks so much.
My Kind of Doctor
Dr. Wilson is my kind of Dr. He is highly educated and experienced. Has an impecable resume'. Friendly and efficient are also words that describe him. When he gave me his personal cell phone # I knew he was a true "care giver" with his patient's best interest at heart. Thank you.
Professional and Courteous
Dr. Wilson came highly recommended for my rotator cuff surgery. I have been a patient at Triangle for many years and I have never been disappointed with the care I have received. Dr. Wilson is the most caring, kind and courteous doctor I have ever met. I highly recommend him and will no doubt use him again for my orthopaedic needs.
Personable and Engaging
I found Dr. Wilson to be very personable and engaging. He is a good listener and accurately and immediately diagnosed my problem. We were able to move quickly to surgery and he's been there all along the way. I have nothing but praises for Dr. Wilson. Thank you for your service.
Above and Beyond
Dr. Wilson and the staff at Triangle Orthopedics have exceeded my expectations and gone far above and beyond what I have come to expect in regards to orthopedic service. I never felt as though I couldn't get in touch with him which was evidenced by the fact that I left my first appointment with a business card in hand that had his cell number on it. Despite the fact that I have no medical training, I had a good understanding of what was going on in my shoulder and how Dr Wilson was going to fix it based solely on his thorough explanations. If you are experiencing orthopedic problems, visit Dr. Wilson at Triangle Orthopedics. You will not regret it!
Dr. Wilson has been the only doctor in the past five years to help me with my issues. I went to another orthopedics group with knee pain and weakness. They did an MRI, and told me that there was nothing they could do because there was nothing on the MRI. Same thing I have been told for years. I went to Dr. Wilson as a second opinion. And he told me he would do a scope to look around. I had tons of scar tissue, and a large piece of cartilage that was causing the pain!!!! First person to take me seriously in five years!!!! My knee feels so much better now. The pain is no longer present. And if there is pain it is not near as bad as before! I was even running within three weeks of the scope surgery!!! Would recommend 1000 times over!!!!!
Thank you for listening
For not really being sure what we were getting into when I decided to have surgery, Dr. Wilson was the only person who actually took my opinion into consideration and I was back with full range of motion in a month! Thanks to him I have no pain unless I over work it but that will ease in time!! Amazing doctor and I would recommend not only Dr. Wilson but Triangle Orthopaedics in general to anyone.
Great job fixing my badly torn rotator cuff
Given the severity of my tear, extensive post-surgery physical therapy was required to get the mobility and strength back in my shoulder. He clearly did a great job with the surgery, as I had full range of motion in under 3 months, and strength is recovering slowly but surely.
Arthroscopic Knee Surgery
I had some loose cartilage in my knee from a patella dislocation that was causing my knee to occasionally lock up on me. I had my surgery with Dr. Wilson and he removed the loose pieces. The staff and Dr. Wilson made the surgery as easy and comfortable for me as you could hope. I am doing great now and have no pain in my knee at all. I would recommend Dr. Wilson very highly. He really takes the time to explain what the problem is and how he will fix it.
A gem at Triangle Orthopaedics
I met Dr. Wilson a year ago for acute right shoulder pain. He is professional, friendly and goes above and beyond to give great detail, I remember him drawing a picture all over the exam table paper and making sure I understood him. I left my initial appointment with a care plan in place and all the necessary exams scheduled, not to mention his business card with his personal cell phone number in hand! Within 3 weeks, I was scheduled for surgery. He prepared me for pre and post-op with great clarity and I always knew what to expect. I owe my successful surgery and recovery to Dr. Wilson! He is an amazing Orthopaedist!
Appreciation of a great doctor
I am now up and running after a fall last Christmas. Dr. Wilson operated on my shoulder and the results are phenomenal, I am now working at 100% again. So nice to have a caring loving Surgeon to put you back together. He is top-notch! I would highly recommend Dr. Joseph Wilson.
Always readily available
After years of living with constant shoulder pain, I finally went to see Dr. Wilson. He tried non-invasive treatment first to no avail. He set up an MRI and found my torn rotator cuff. I was able to schedule surgery for a date that worked for me and my family. On the day of surgery Dr. Wilson and the hospital staff made the preparation less stressful (as I was very tense). Surgery was over before I knew it. Dr. Wilson was very concerned with pain management and my sensitivity to many pain meds. During my recovery and rehab, Dr. Wilson was always readily available to answer any concerns. Overall, the experience was good and I would highly recommend Dr. Wilson to others having shoulder problems.
Encouraging and Reassuring
Dr. Wilson did a great job on my shoulder. He explained the process and was very encouraging and reassuring on the post-op side.
As a competitor and a champion, it is a tremendous reassurance to receive care from another champion. Dr. Wilson is a surgeon and a coach, confidently leading patients through an extraordinary personal challenge. His responsiveness, positivity, direct communication, confidence and clarity, demonstrates that he understands what it takes to overcome and win.
Awesome doctor and staff, including PT, in the Apex office. I would highly recommend Dr. Wilson to anyone with shoulder or bicep problems.
Dr. Wilson did a wonderful job on my shoulder, everything was explained and he drew a diagram of the procedure for me. His bedside manner is great. His compassion is excellent. To call me at home the day after Christmas to see how I was doing and if I needed anything was a first for me with an MD. I would come back to him with any orthopedic problems I may have in the future and recommend him to others. Thank you so much for your help. The office staff goes out of its way to help patients. NC Specialty Hospital was another great experience; the staff was awesome, the room was spacious and clean, and the food was very good. What else could someone ask for than to have a memorable surgical experience?
Dr. Wilson did an outstanding job with surgery that was done on my shoulder. He explained everything in detail and to the point of how it would be done.
First time in 10 years without pain
In one year (almost to the day) my shoulder pain (left and right) is GONE. First time in 10 years without pain. The level of care from Dr. Wilson and his team was beyond what I have ever encountered in the medical field. We had to go out of town to go to Triangle --- it was well worth it. Both total shoulder replacements went as smoothly as possible, thanks to the high quality of care I received from Dr. Wilson.
Could not have asked for better service. My patient satisfaction would be 5 stars for all services!
Overall, I've been very satisfied with the level of care from Dr. Wilson. He did a very good job of explaining the surgical process before the surgery was performed. The surgery went very well and afterwards he went over exactly what took place during the surgery. He laid out a rehabilitation plan that has really helped speed the recovery process, but still ensured I wouldn't harm the shoulder. He provided his contact information during the first visit and asked that I contact him if I ran into any issues during the entire process. I have been very impressed with his positive attitude and willingness to answer any questions I may have.
GREAT JOB FOLKS
I am honored to leave some kudos for Dr. Joe Wilson! Now I gotta tell ya that I do not take these things lightly. Knowing where we are weak is what allows us to improve and become stronger. From the initial meeting with the staff and Dr. Wilson, I have been impressed with the customer service provided, and the simple things that they do to insure the patient (customer) is always satisfied. This is clear and prominent within this organization and should be the model for others to follow. I am currently in need of two other procedures and there is no doubt that I will insist on the same professionals to perform them. Keep up the great work folks, very pleased and impressed.
Very comfortable process
I felt very comfortable in my dealings with Dr. Joseph Wilson and with the Physical Therapy staff members of Triangle Orthopaedics throughout the diagnostic process, pre-surgical physical therapy, shoulder surgery, post-surgical physical therapy and follow-up care. I would strongly recommend Dr. Wilson and the PT staff!
Thanks for your focus on patient support
I have enjoyed meeting Dr. Wilson and appreciate his care for my aching shoulder!!!! He was right on with the diagnosis, and showed great care in getting immediate relief with an injection at my 1st visit. Then, when surgery was the best option, he was right there to calm all fears and with a script for pain meds as needed!! My med allergies required additional meds and he was immediately available via cell and made arrangements for alternatives that worked immediately. PT and follow up appointments have been timely and helpful, encouraging and pleasant. Thanks so much for your focus of patient support and care; it's exactly what is needed when pain and mobility are the main concern. I have referred others to Triangle Ortho and will do so again!!! Thanks again Dr. Wilson, I'll look forward to seeing you the 1st of February.
LOVE DR. WILSON!
Dr. Wilson genuinely cares about you as his patient, and it shows in every detail - from your initial office visit to the day you go in for surgery. He is extremely professional but warm and caring at the same time - a tough line to walk for some docs, but not Dr. Wilson. He's the best (loved Dr. Lang too!) and this is the only place I and my family will go for orthopedic treatment in the future.
Dr. Wilson – my first choice
Dr. Wilson was great. He has a super personality. He diagnosed my right knee problem and explained everything to me in terms that I could understand. The morning of my surgery he was right on time, cheerful and immediately put me at ease. He explained everything that he was going to do again to both me and my wife and after surgery was quick to come out and let her know that everything went well. In 58 years I've been to a lot of doctors and I do not recall ever having one that was as friendly or as professional as Dr. Wilson. He will always be my first choice and I'll sing his praises to all of my family and friends. Thank you Dr. Wilson for taking the pain away.
I have enjoyed being under the care of Dr. Wilson. From day one of meeting him, he showed nothing but concern for my pain. He was very detailed on what would take place during my office visits and during the procedure. I have been nothing but comfortable with him and the staff. I will recommend him to all of friends and loved ones....and even strangers. Thanks Dr. Wilson- you made a difference!
Dr. Joe is very knowledgeable with a great office-side manner. I am so glad I went to him for my severe wrist sprain! If I need an orthopaedist, I will go to him every time. I recommend him to others.
Dr. Wilson has done a terrific job handling my shoulder replacement. The surgery went very well; the ease of the rehab was a surprise. He's very easy to talk to and has really educated me on the entire process, which has taken away a lot of the fear of having this type of surgery. I have and will continue to recommend Dr. Wilson to everyone that asks about how my shoulder replacement surgery has gone. He definitely knows what he is doing!
Dr. Wilson was not only extremely friendly and personable but took the time to explain everything to me in great detail and even sketched a picture so that I understood exactly what was going on in my shoulder. Would definitely recommend to others.